PERFUME SALES LADIES (10 POSITIONS) at KenyaListings in NAIROBI

Customer Engagement & Relationship Building

Greet customers warmly and create a welcoming shopping experience.

Understand customer needs, preferences, and occasions to recommend suitable perfumes or cosmetic products.

Follow up with loyal clients and provide personalized suggestions to encourage repeat purchases.

Sales Performance & Target Achievement

Actively promote and sell perfumes and related products to meet and exceed daily, weekly, and monthly sales targets.

Use persuasive selling techniques to upsell and cross-sell products, enhancing overall revenue.

Maintain accurate records of sales and customer interactions to support performance tracking.

Product Knowledge & Presentation

Demonstrate in-depth knowledge of the features, benefits, and unique qualities of each perfume or cosmetic product.

Stay updated on new product launches, promotional campaigns, and seasonal trends.

Ensure products are displayed neatly, attractively, and according to company merchandising standards.

Customer Service & Problem Resolution

Respond promptly to customer inquiries, complaints, or concerns, providing effective solutions.

Educate customers on proper product usage and care to enhance satisfaction and loyalty.

Build trust with clients through consistent, high-quality service, ensuring a positive brand experience.

Store Maintenance & Team Collaboration

Keep the sales floor, counters, and displays clean, organized, and fully stocked.

Assist colleagues in coordinating store promotions, events, and marketing initiatives.

Contribute ideas to improve store performance, customer engagement, and sales strategies.

Professionalism & Personal Presentation

Maintain a polished, professional appearance that reflects the brand image.

Exhibit confidence, enthusiasm, and a positive attitude while interacting with customers and team members.

Represent the brand as a knowledgeable and approachable ambassador at all times.

Diploma in Sales, Marketing, Business, or a related field.

Proven experience in cosmetic or perfume sales is highly desirable.

Excellent interpersonal and communication skills.

Strong customer service orientation and persuasive selling skills.

Confident, well-groomed, and professional appearance.

Ability to work under pressure and achieve sales targets consistently.

Friendly, energetic, and results-oriented mindset.