Original job listing from JobVacancy.co.ke
ONLINE SALES LADY ASSISTANT at KenyaListings in VIRTUAL
ONLINE SALES LADY ASSISTANT Job VIRTUAL - Join KenyaListings Team
Salary
KSHS. 15,000 + AIRTIME + INTERNET
Job Type
FULL TIME
Industry
RETAIL
Job Duties and Responsibilities
Respond promptly to customer inquiries across social media platforms (Instagram, WhatsApp, Facebook, TikTok, etc.).
Take, confirm, and process customer orders accurately and efficiently.
Provide product details, recommendations, and after-sales support to ensure excellent customer satisfaction.
Follow up with customers to encourage repeat sales and referrals.
Manage and update online product listings — including descriptions, prices, and photos.
Monitor stock levels and coordinate with the fulfillment or delivery team to ensure timely order processing.
Track customer orders and communicate order status updates.
Promote products through engaging posts, reels, stories, and live sessions on social media platforms.
Implement basic digital marketing strategies to increase brand visibility and sales.
Respond to comments and messages to build and maintain active customer engagement.
Maintain accurate records of sales, customer interactions, and stock movement.
Prepare daily, weekly, or monthly sales reports as required.
Work closely with management to suggest marketing ideas, promotions, or campaigns.
Key Requirements & Qualifications
Proven experience in gardening, landscaping, or grounds maintenance
Diploma or Certificate in Business, Marketing, Sales, or a related field (preferred)
At least 1 year of experience in online sales, retail sales, or social media marketing
Proficient in using social media platforms (Instagram, WhatsApp, Facebook, TikTok)
Basic knowledge of online store management (Jumia, Shopify, WooCommerce, or similar) is an added advantage
Strong computer and smartphone literacy
How to Apply for this Job in Kenya
If you meet the above qualifications, skills and experience share CV on: hr@kenyalistings.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.