SPA THERAPIST at KenyaListings in WESTLANDS

Perform professional spa treatments including full body massages, facials, body scrubs, waxing, and manicure/pedicure services following established protocols.

Assess clients' needs and recommend appropriate treatments to enhance their wellness and beauty experience.

Maintain a clean, hygienic, and welcoming environment within the spa treatment rooms and common areas.

Manage client bookings and ensure timely and efficient service delivery.

Provide excellent customer service by addressing client concerns, answering questions, and ensuring overall client satisfaction.

Educate clients on aftercare and product usage to maintain treatment benefits.

Maintain accurate records of treatments administered and client preferences.

Collaborate with the spa management team to promote spa packages and services.

Stay updated on industry trends, new treatments, and product knowledge to offer clients the best services.

Adhere strictly to health and safety standards and spa policies.

Certificate or Diploma in Beauty Therapy, Cosmetology, Spa Management, or a related field.

Minimum of 1 to 2 years of practical experience working in a busy SPA or salon environment.

Skilled in a range of spa treatments including massage therapy, facials, body scrubs, waxing, manicure, and pedicure.

Knowledge of hygiene and safety standards in spa services.

Strong interpersonal and communication skills with a customer-focused attitude.

Professional appearance and demeanor.

Ability to work flexible hours, including weekends and holidays if necessary.